Multisite Beauty Salon & Customer Service Centre
MiniLuxe
liv integrated the latest technology solutions across different salon locations in USA while adhering to strict planning and design requirements. Working with Boston, Dallas and Los Angeles sites, we brought existing stores up to date. Our team installed Amina invisible speakers throughout each store and improve call centre operations which dramatically improved brand customer service.
Smart Business Solutions For MiniLuxe
liv overhauled existing cable infrastructure, improving security by adding CCTV to all locations and consolidating all stores to a specific template. This was designed to help operational reliability and create continuity to reduce maintenance variability.
MiniLuxe Multi-Site Store Upgrade
While the consolidation was taking place, we created a template for new stores, ensuring best practices were adhered to; this included introducing new brands, such as invisible speakers from Amina – designed to satisfy strict planning and design requirements, especially within some shopping malls.
MiniLuxe Call Centre Operations
liv assisted with the planning and build-out of a call-centre harnessing full IP telephony and modern practices to give MiniLuxe the base on which to grow, including a converged IT system
MiniLuxe Multi-Site Store Upgrade
While the consolidation was taking place, we created a template for new stores, ensuring best practices were adhered to; this included introducing new brands, such as invisible speakers from Amina – designed to satisfy strict planning and design requirements, especially within some shopping malls.